Your privacy is important to Fida.pk Private Limited ("we", "us", or "fida.pk"). This Privacy Policy describes how we collect, use, and share your information when you use our mobile applications and websites (the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

1. Information Collection

We collect information to provide better services to our users. This includes:

• Information You Provide: Name, email address, phone number, and physical address when you register or contact us.
• Device Information: Hardware model, operating system version, and unique device identifiers (IMEI/Android ID).
• Location Data: With your explicit consent, we may collect precise location data to provide local services.
• Usage Data: We collect information about how you interact with our app, including features used and time spent.

2. Use of Information

We use your data for the following purposes:

• To operate and maintain your account.
• To provide customer support and respond to inquiries.
• To send technical notices, updates, and security alerts.
• To detect, prevent, and address technical issues or fraudulent activity.

3. Data Sharing & Disclosure

We do not sell your personal data. We share information only in the following cases:

• Service Providers: We may share data with trusted partners (e.g., cloud hosting or payment processors) who work on our behalf.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.

4. Children's Privacy (Under 13)

fida.pk does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under age 13, we will delete that information immediately. If you believe we have such information, please contact fidaktk@gmail.com.

5. Data Deletion Rights

Google Play requires that users have control over their data. You have the right to:

• Request a copy of your personal data.
• Request correction of inaccurate data.
• Request Deletion: You can request the deletion of your account and all associated data by emailing me@fida.pk or using the "Delete Account" option within the App settings.

6. Security

We use industry-standard encryption (SSL) and secure servers to protect your information. However, no electronic transmission is 100% secure. You use our services at your own risk.

7. Grievance Officer & Contact

In accordance with Information Technology rules, if you have any questions or grievances, please contact our support team: